Typical examples of shortcomings to real estate management by corporate organisations include:

• Files and leases are generally not centralised
• Formal systems for management of property costs rarely exist
• There is often no dedicated property division
• Crisis management is common
• Rentals are often above market
• Leases are renewed without reliable market information or assessment of alternatives
• Limited strategic input to property decisions
• Non-existence of a property framework.

Our Delivery Model

Through consistent, flexible and reliable data, our team empowers corporate organisations with national/multinational properties, wholly-owned or leased, to effectively control costs and mitigate legal liabilities.

Once an understanding of the client’s portfolio is achieved, property issues and opportunities for improvement are investigated. The appropriate solution is then fed back to the client and, once approved, is implemented.

Our service offering is rolled out in three phases to ensure a systematic approach to adding value for our clients:

Phase one: Lease/Title Deed Audit and Property Due Diligence

Identify and collate source documents (leases, title deeds, etc.) and visit and assess key premises.

Phase two: Database and Register – Opportunities, Framework and Strategy Development

Key information is loaded onto our Real Estate Asset and Lease Management System (REALM). REALM was created in-house and is an expert live occupier management tool with absolute flexibility.

From the system, our account team are able to identify opportunities to add value and ring-fence key areas of concern, which are in turn highlighted to the client for discussion and action.

A vital component is the preparation of a formal property framework and strategy, developed with the client’s active involvement, forming the basis on which current and future occupancy decisions are taken.

Phase three: Lease and Portfolio Management, Transaction Support and Consultancy

To guarantee sound administration and proactive management, the following actions are performed:

Budget Preparation and Monitoring – REALM has a property expenses tracking mechanism that ensures all related costs are recorded and checked.  

Critical Date Protection – REALM’s flagging system alerts the account team to any critical dates for action, e.g. lease expiries, ensuring the portfolio is managed proactively.

General Market Trends – Clients are granted access to actual rental information, changes in vacancies, general trends and market parameters, all of which are updated as frequently as possible.

Portfolio Reporting and Feedback – concise reporting of real estate activity and performance metrics at agreed frequencies.

Transaction Support – provides a platform from which to add value, whether by reducing the client’s total property expenses through aggressive negotiation, or improving the efficiency of space utilisation.

The following lists typical transactions from within a client’s portfolio as facilitated by the account team:

• Lease renewals
• Procurement of new premises/relocations
• New developments
• Disposal of excess space (risk management)

Consulting – Property research and advice, ranging from feasibility studies and location analysis to general market trends is also available.

Facilities management consultancy and outsourcing, space planning and formal property valuations can be arranged at a moment’s notice.